Consumer protection (Question Bank)
Consumer protection (Question Bank) 1. ____________________states that a consumer should know the reliefs available to him in case of product or service falls short of his expectations . (a) Right to Safety (b) Right to Seek Redressal (c) Right to be informed (d) Right to Consumer Education 2. The Consumer Protection Act provides relief to customers such as replacement of product , removal of defect in the product, compensation for any loss or injury suffered by the consumer. Which consumer right has been highlighted in this statement . (a)Right to Safety (b) Right to Seek Redressal (c) Right to be informed (d) Right to Consumer Education 3. _______________states that, the consumer has a right to pick a product from a variety of products at competitive prices. (a)Right to Safety (b) Right to choose (c) Right to be informed (d) Right to Consumer Education 4. Most of the reputed firms have set up consumer service and grievance cells to listen to the consumers complaints and take ap...