Emerging modes of business Quiz-2

Emerging modes of business Quiz-2

Quiz

 

1. Getting business task accomplished from an outside agency is
   1.   e- Business
   2.   B2B
   3.   BPO
   4.   Franchise
2. What is outsourcing?
   1.   Includes offshoring
   2.   Restricts only to the contracting out of Information Technology Enabled Services (ITES)
   3.   Restricts only to the contracting out of non-core business processes
   4.   Includes contracting out of manufacturing and R&D as well as service processes both core and non-core but restricts only to domestic territory
3. Mail sent by purchase department to production department is example of which of the following
   1.   B2B
   2.   B2C
   3.   C2C
   4.   Intra B
4. Operational charges are higher in traditional business because:
   1.   Because of fixed charges associated with business activities
   2.   Because of higher registration costs
   3.   Because of higher prices of goods
   4.   All of these
5. In outsourcing the process may be outsourced to
   1.   Captive service provider
   2.   Horizontals
   3.   verticals
   4.   All of the above
6. ____________ refers to contracting out some of its activities to a third party which was earlier performed by the organisation.
   1.   BPO
   2.   E-Commerce
   3.   Outsourcing
   4.   E-Banking
7. e-commerce does not include _____________.
   1.   A business’s interactions with its customers
   2.   Interactions among the various departments within the business
   3.   A business’s interactions with its suppliers
   4.   Interactions among the geographically dispersed units of the business
8. What do you mean by the term B2B transaction:
   1.   Business to business transaction
   2.   Business to customer transaction
   3.   Customer to customer transaction
   4.   None of these
9. Complaint lodged by a customer at the company’s call center is _______ type of e-business transaction.
   1.   C2C Commerce
   2.   C2B Commerce
   3.   B2C Commerce
   4.   B2B Commerce
10. Which of the following is a benefit of e-business:
    1.   Low personal touch
    2.   Ethical fallout
    3.   People resistance
    4.   None of these
11. What is the full form of COD
    1.   Cash on Delivery
    2.   Code on Delivery
    3.   Commitment on Delivery
    4.   Cash on Discount
12. The payment mechanism typical to e-business is:
    1.   Credit card
    2.   Debit card
    3.   Both of the above
    4.   Cash on Delivery
13. PayPal is an example of
    1.   B2B Commerce
    2.   B2C Commerce
    3.   Intra B Commerce
    4.   C2C Commerce
14. Traditional 3Rs refers to:
    1.   Read, right and ring
    2.   Right, restrict and write
    3.   Reading, writing and arithmetic
    4.   Reading, writing and ringing
15. Maruti udyog ltd purchased tyres from MRF Ltd. this is an example of ____________
    1.   B2C Commerce
    2.   C2C Commerce
    3.   Intra B Commerce
    4.   B2B Commerce
16. How is e-business considered as environment friendly:
    1.   Because there is more use of internet
    2.   Because it requires no use of papers
    3.   Because it saves time
    4.   All of these
17. Which of the following is a benefit of e-business:
    1.   Convenience
    2.   Speed
    3.   Ease of formation
    4.   All of the above
18. E-business is easier to form because:
    1.   The investment required for starting e-business is less
    2.   it does not require a separate physical place to operate
    3.   Less net worth is required
    4.   All of these
19. The transaction through the website of flipkart or Amazon is an example of
    1.   B2G
    2.   C2C
    3.   B2B
    4.   B2C
20. KPO is specialised in which type of business activities
    1.   Highly specialised
    2.   Routine
    3.   Software development only
    4.   None of the above